Setup & admin
Managing Your Subscription
Managing your subscription plan and billing details.
Keeping track of what you owe — and why — shouldn't require a finance degree. The Billing page shows your estimated next charge, what's driving it, and gives you one place to update your plan, add providers, and download invoices.
Viewing Your Billing Overview
- Go to Settings → Billing.
- At the top you'll see your Next Bill — the estimated total due across all your active locations.
- Below that, the due date and a summary of active studios and billed providers.
If your payment is handled via Stripe, a Manage payment method button appears here. Click it to update your card, view receipts, or cancel through the Stripe portal.
Studio Subscriptions
Each location appears as a card showing:
- Studio name and initial
- Tier — your current feature tier (e.g. Core)
- Cycle — monthly or annual billing, plus the renewal date
- Monthly price
- Providers — how many active billable providers you have versus what your plan allows
If active providers exceed your plan's limit, an Over limit notice appears on the card.
Changing Your Plan or Provider Count
You can adjust the plan or provider count directly from each location card:
- Go to Settings → Billing.
- Find the location you want to change.
- Use the plan controls at the bottom of the card to select a new provider count or tier.
- Click Update.
If the change requires an immediate payment (for example, upgrading mid-cycle), a confirmation dialog appears first showing:
- Current price vs. new price
- Credit for unused time on your current plan
- Amount due now
Confirm to apply the change and process the payment.
Billing Cycle: Monthly vs. Annual
- Annual billing typically offers a discount over monthly.
- Switching from monthly to annual applies the annual price at the next billing date.
- Switching from annual to monthly takes effect at the end of the current annual period.
Viewing Invoice History
- Go to Settings → Billing.
- Scroll to the Invoices section.
- Invoices are listed with studio name, billing period, amount, and status.
- For Stripe invoices, click View to open the hosted invoice or PDF to download it.
Trials
If a location is on a trial, the card shows a trial banner with the number of days remaining and the date billing starts. No charge is made until the trial ends.
Multi-Location Billing
All your locations appear on a single Billing page — you don't need to switch studios to manage them. Each location is billed independently and shown as a separate card.